Here to help

App support.

Questions, a problem to solve, or an idea to share? Get in touch with VIDAZING.

Getting help

A good place to start.

For help with a VIDAZING app you are testing, a privacy question, or a software consulting inquiry, email us with a short description.

Before you try anything else

Check that you have the latest version available to you.
Check that your device has free storage, especially if a save or import fails.
Back up your work before reinstalling the app or clearing its data. Copies kept only inside the app may be removed with it.

Report a problem

Tell us what you expected, what happened instead, and whether you can repeat it. Include an error message or a screenshot if it helps, after removing private information.

Ask about privacy or deletion

Email support@vidazing.com with the service or app name and your request. If an app provides an Install ID, include it to help us locate diagnostic reports. See our website privacy policy for how we handle website and email inquiries.

App-specific help

As our apps launch, we will add their names, troubleshooting guides, and individual privacy policies here.